PortCallAssist - User Experience Diary

Date of Transaction: 10/05/2025
(click field below to change the date/time of transaction)

Select Facility (Sea Port or Terminal?)

Select Stage of Transaction (Pre-shipping, Shipping, Custom Brokers, Forwarding, Pre-arrival of Ship, Container Localization and Return or Container Movement on Port Access Roads)

Select Specific Transaction

Do You Have Any Issue With Your Transaction?

Which of The Agency/Operator is Involved?

Describe Your Experience

Take/Select Picture Evidence (if any)

Select Your Shipping Line/Transport Company

Name of Individual Providing Feedback

Telephone No.

Email Address

Were Standard Operating Procedures Complied With?

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