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Pre-arrival of Vessel: For Port Agent

(Extract from page 5 in SOP document)
  • Receive Manifest
  • Analyze manifest by identifying type of cargo in each hatch, the quantity per cargo per bill of lading.
  • Prepare list of cargo gears required for vessel discharge.
  • Notify stevedoring contactor of vessel, date of berth, type of cargo and list of required cargo gears.
  • Inspect cargo gears to be used by stevedore and condition of the gears.

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Standard Operationg Procedures and Anti Corruption Policy: Shipping agents and Clearing agents

(Extract from page 21 in SOP document)

The main purpose of the Internal Audit is to out-line the purpose, nature and scope of operation system of a company.

Internal Audit helps the organisation to accomplish its objectives by bringing a systematic and discipline approach to evaluate and improve the effectiveness of risk management, control and procedures (i.e. internal control system).

Based on the above analysis, find below the operational system in carrying out their functions in ENL Consortium Limited:

  1. Bill approval: All bills raised by commercial department be it provisional, Rent, Consignee and Miscellaneous Bills are duely checked by the department before final release to the customer for payment.
  2. Payment: payment made by Customer are also checked by the department by reconciling the bank teller (i.e. A/C no., Stamp, Name and Amount both in words and figure) with the amount on the bill before receipt are issued to the customers.
  3. Procurement: Request from the users department to Admin Dept.
    1. Calls for LPO from suppliers
    2. Verification of LPO via market survey
    3. Approval of the fair and reasonable one
    4. Supply of goods and certification as to conformity
    5. Payment to the supplier.
  4. Investigation of Claim: The Internal Audit department performs investigation in response to allegations and claims received by our office from internal and external sources (e.g. Clearing Agent, Shipping Agent, consignee and relevant department within).

Allegations and claims are investigated based on assessment of source documents such as Tally Sheet, Daily Cargo Discharge, Manifest, Vessel flat File, ROB, and other relevant documents.

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Investigative Audit Process: For Shipping agents and Clearing agents

(Extract from page 22 in SOP document)
  • Receive of allegations and claims
  • Assign investigation responsibility
  • Conduct of due diligent through verification of allegation and claim to determine true position.
  • Allegation and claim resolution.

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Consignee/Rent/Misc Bills: For Consignee Port Agent

(Extract from page 25 in SOP document)
  1. Bill of lading
  2. Custom printout/release slips from shipping company.
  3. Inspection act.
  4. Letter of authority (ENL)
  5. Packing list
  6. Enl receipt of payment (rent charges)
  7. Photocopy of consignee bill (rent charges)
  8. Letter for optional service to be approved by superintendent at the terminal where the ship berthed.

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ENL Release Unit: For Clearing Agent

(Extract from page 25 in SOP document)

This section is responsible for printing out the exit and releasing of cargo to clearing and forwarding agent, the following are required:

  1. Bill of lading
  2. Release slip (original and photocopy).
  3. Assessment note.
  4. SGD printout.
  5. Custom Inspection act
  6. Original and photocopy of debit notes and receipt of payment when the required documents are in place and are properly checked, the releasing officer can now release the cargo via ASYCUDAH. Debit notes are to be checked for demurrage purposes.
    1. If cargo is on red or yellow that means the custom has not released.
    2. If cargo is on green or blue custom has released that is the cargo has been rerouted and can be delivered to the clearing agent.

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Tally Sheet: For Port Agent

(Extract from page 26 in SOP document)

When a cargo has been released documents are passed to this section for issuance of tally sheet and vehicle entry permit to the terminal. The tally sheet is coded with agent information e.g. vessel name, type of cargo, ship of company name, importers name, name o clearing agent, tonnage and number of cargo. Tally sheet used in the terminal for cargo pass with registers are returned to commercial for proper filling and determine the number of trucks that entered and went out on daily basis and outstanding balance of cargo at the terminal.

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Final Bill: For Shipping company, Port Agent, Clearing Agent

(Extract from page 26 in SOP document)

Documents are provided for the reconciliation of these vessels and an actual tonnage worked to be taken to reconciliation meeting a NPA, comprises of all stakeholders.After the stakeholders meeting at NPA, reconciliation sheets are distributed. This document is used for the final billing on the vessel with other document which includes the following:

  1. Provisional bill with receipt of payment
  2. Masters declaration document
  3. Import shipment operationsummary (isos)
  4. Plant on board document
  5. Extra service document
  6. Cleaning document
  7. Amendment document if any
  8. Draft from surveyor
  9. Reconciliation sheet from NPA voyage meeting
  10. Productivity report on vessels
  11. Additional manifest document if any
  12. Pre-voyage meeting report sheet

All these documents must be stamped and signed by authorised persons e.g. customs, shipping company, clearing agent.

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